Store Hours and Information

Monday - Friday: 9:00 AM - 5:00 PM 
Saturday: 9:00 AM - 3:00 PM
Sunday: Closed

Due to COVID-19, we had to close our doors to shoppers in late March of 2020. However, with the newly revised plan to reopen Kansas from Governor Laura Kelly in Summer 2020, we are now opened back up to the public! Our hours are back to normal and we welcome guests to come and shop around in our store once again. We would like to thank everyone for their continued support and dedication throughout these difficult times, and cannot wait to see everyone again!

-Nan

 

For more information on COVID-19, please visit these links:

 

 

Shipping Policy 

Products will be shipped as soon as possible at the time the order has been paid in full. If your order contains any food or perishable items (fudge, cookies, etc.) your package will not be shipped over the weekend to avoid any possible delays or spoilage of goods. For example, if you order any food items on Thursday-Sunday, they will not be shipped until the following Monday. Otherwise, items are likely to ship within 2 business days, excluding Holidays.

 

Refund Policy

Refunds of any kind will not be given unless an item has arrived damaged or otherwise not in the condition stated at the time of purchase. In the unfortunate event that you do have a damaged item please send an email to elsiegracesks@gmail.com including photos of the damage in question within 48 hours of delivery and we will reply to you as soon as we can.

 

If you have any questions, comments, or concerns please contact us by emailing elsiegracesks@gmail.com or call us at 785-292-4438 anytime within the specified operating hours. Please note that our email is not monitored at all times, so the best way to contact us for an immediate response is our main phone number.

We hope you enjoy your shopping experience here at Elsie Grace's.

Thank you for supporting small businesses, we really appreciate you!